• I haven’t received my tickets! First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have all of your booking information ready and they will be able to send you through your tickets.
• Are chairs provided? Yes! Leave yours at home, our fully-seated arena awaits.
• Is the event outdoors? The event is totally outdoors - please dress accordingly!
• It’s outdoors, can I smoke? We have dedicated smoking areas with ashtrays provided, the seated arena is a no-smoking (or vaping!) zone.
• Is there an age limit? Our shows carry an age limit of 16+, under 18’s accompanied by an adult; please bring ID if you’re concerned. You may be refused entry to the arena if our staff think you are under 16, please note that this policy also applies to babies.  
• You’re sold out! Where can I apply for returns?Check SEE tickets fan-to-fan resale and Twickets. Do not buy tickets from external sources as they may not be accepted on the door
• I need to organise the babysitter - what exact time is my favourite comedian performing? We do not give out specific timings of comedians: we estimate that our multi-bill shows last approximately 2.5hrs.
• Can I bring my dog/cat/ parrot? Unfortunately not. Assistance animals are welcome, but we advise contacting our access team in advance.
• I have booked for more than one show in a day - must I leave the arena in between my shows? Nope! You’ll need to vacate the arena whilst we prepare it, but you can stay in the festival ready for your next show. Please make sure our staff scan your ticket for your next show! 
• I’m running late, is this a problem? Latecomers may have to wait until the next interval to take to their seats. Our gates close at 9.30pm. 
• Can I bring my own water into the event? Yes, but we ask that you use a transparent container to help speed up our security checks. Tap water is available for free at the bar. 
• Can I bring a picnic? Afraid not. We ask you not to try and bring food or drink into the event, if you do you will be asked to leave it outside. But worry not, our bars and street-food stalls are on hand to keep your taste buds as tickled as your sides. Please contact our access team if you need to bring in your own food or drink and wish to request an exemption to our policy. 
• What about a bag? We ask that bags are smaller than A4 in size. Bags must be kept in your possession at all times and we do not have a cloakroom. 
• Cash or card? We are operating a cashless event. All walk-up ticket bookings must be made online via our website and our bars and street-food traders only accept cards.
• Oh no! I dropped my hat! Do you have a Lost and Found? We certainly do; we’ll keep any items found until Monday 7th September. Any items of high value (credit/debit cards/wallets/keys/jewellery/phones) will be taken to Greater Manchester Police City Centre Public Enquiry Counter. Please email us to find out if we have your lost item. 
• The line up of my show has changed - can I get a refund? We make every endeavour to deliver the original bill and thankfully most of the time we do! Unfortunately there are times when an act simply cannot fulfil their booking. On these rare occasions, we guarantee to replace them with another amazing act.

If you still have a query please contact us.

Weds-Fri
Gates open 6pm. Show ends 10.15pm (approx)

Sat-Sun
Early show - Gates open 2.45pm. Show ends 6:30pm (approx)
Late show - Gates open 6.15pm. Show ends 10:15pm (approx)

If you would like to attend the comedy festival in a group of 11+ please contact us and we'll help you make the necessary arrangements.

Laughterama strives to be accessible and inclusive. Our accessible seating is available to book via our booking page. 

• We offer a limited number of complimentary essential companion tickets for those who cannot attend the event on their own.
• If needed you can avoid the queue system and enter via our access gate.
• The access toilet does not require a RADAR key and is approximately 35m from the access seating.
• Assistance animals are permitted: please contact us in advance if you will be bringing an assistance animal so that we can make appropriate arrangements.
• Blue Badge holders can park for free without a time limit in residents' parking areas, for more information visit manchester.gov.uk or bluebadgeparking.com - please note this parking is not affiliated with the event.
• There are no steps at the event, and any cables are covered with a ramp. However, the event is outdoors in the city centre and there are some cobbles and curbs.
• There are flashing lights but no strobe effects. Haze is used throughout the performance. 
• If you have a medical reason to bring your own food or drink to the event, please get in touch to let us know so that we can facilitate this.
• If you need a quiet space away from the arena during your time at the event, please speak to any member of staff who will be happy to assist you.
• Our chairs are Samsonite chairs with dimensions: 0.5m x 0.5m, without armrests. 

If you require any more information, please email our access team who will be happy to help, or contact SEE Customer Services.

We’re looking for enthusiastic and dedicated individuals to join our Front of House and Bar teams. If you’re interested in finding out more pop us an email, along with your CV, and we’ll be in touch soon!

We are always on the hunt for the finest food traders in town. If you fit the bill, please contact us to find out more.